Avaya 37820X Deutsch : Avaya Midsize Solution Design Exam (37820X Deutsch Version)

  • Exam Code: 37820X Deutsch
  • Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
  • Updated: Aug 03, 2026   Q&As: 66 Questions and Answers

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Avaya 37820X Deutsch Exam Syllabus Topics:
SectionObjectives
Avaya Midsize Solution Fundamentals- Solution components and capabilities
  • 1. Voice, video, and messaging integration
    • 2. Unified Communications services
      - Avaya IP Office architecture overview
      • 1. Core components and system architecture
        • 2. Deployment models for midsize environments
          Collaboration and Unified Communications- Communication services integration
          • 1. Integration with enterprise platforms
            • 2. VoIP and SIP trunking concepts
              - Avaya collaboration tools
              • 1. Mobile and remote access solutions
                • 2. Soft clients and endpoints integration
                  Solution Design Principles- Customer requirements analysis
                  • 1. Sizing and scalability considerations
                    • 2. Business needs assessment
                      - Design methodologies
                      • 1. High availability and resilience design
                        • 2. Greenfield vs migration design approaches
                          Security and Network Design- Security best practices
                          • 1. Encryption and secure signaling
                            • 2. User authentication and access control
                              - Network considerations
                              • 1. Bandwidth planning and optimization
                                • 2. QoS for voice traffic
                                  Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

                                  1. Welche Agentenanwendung verwendet die Communication Control Toolkit (CCT)-Funktion in Avaya Contact Center Select (ACCS)?

                                  A) Avaya Agent Desktop
                                  B) one-X-Agent
                                  C) Avaya Communicator
                                  D) Anzeige des Agenten-Desktops


                                  2. Ein Kunde möchte die maximale Anzahl angemeldeter Agenten in seinem virtualisierten ACCS mit einem Wie viele Agenten können in einer High-End-Lösung gleichzeitig am Agent Desktop angemeldet sein?

                                  A) 150
                                  B) 350
                                  C) 250
                                  D) 450


                                  3. Welche Lizenz ist nur in einem CapEx-Modell verfügbar?

                                  A) AWFOS
                                  B) Digitaler Benutzer
                                  C) Analoger Benutzer
                                  D) ASBCE


                                  4. Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
                                  Welche zwei Anwendungen unterstützen den KVM-Hypervisor? (Wähle zwei.)

                                  A) ACCS
                                  B) AWFOS
                                  C) ASBCE
                                  D) IP Office


                                  5. Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)

                                  A) Web-Chat
                                  B) Predictive Outbound
                                  C) Gescannte Dokumente
                                  D) MMS-Textnachrichten


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: C
                                  Question # 4
                                  Answer: B,D
                                  Question # 5
                                  Answer: A,C

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