Oracle 1Z1-456 : Oracle Fusion Customer Relationship Management 11g Sales Essentials

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: Aug 08, 2026   Q&As: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:
SectionObjectives
Topic 1: Forecasting- Forecasting Configuration and Execution
  • 1. Define Lookups, Profile Options, and Configuration Activities
    • 2. Describe Forecasting Options
      • 3. Run Forecast Processes
        Topic 2: Territory Management- Sales Territory Design
        • 1. Define Sales Territories
          - Territory Setup and Maintenance
          • 1. Manage Synchronization and Schedulable Processes
            • 2. Describe Lookups, Profile Options, and Dimensions
              • 3. Define Configuration Activity
                Topic 3: Core CRM Configuration- Sales Foundation Concepts
                • 1. Common CRM Configuration
                  • 2. Lead Management Basics
                    Topic 4: Opportunity Management- Sales Methods and Opportunity Configuration
                    • 1. Configure Opportunity Management
                      • 2. Describe Sales Methods
                        • 3. Define References and Competitors
                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          1. Your sales manager needs access to accounts payable disbursement information in the Oracle Fusion Sales application.
                          What is the recommended way to grant data access to your sales manager?

                          A) Move the Accounts Payable role with the Sales Manager role for that user, so that the Accounts Payable data role is inherited by default.
                          B) By default, the user provisioned with the Sales Manager job role within his or her business unit is authorized to view AP disbursements.
                          C) The sales manager's job duties do not allow for the viewing of accounts payable disbursements.
                          D) Have the Disbursement Process Manager role grant access to the AP Disbursement business object for the Sales Manager role within his or her business unit.
                          E) Assign the Accounts Payable Disbursement data role with specific entitlement to the sales manager user for his or her business unit.


                          2. A company wants to use the Assessment template as part of their lead processing. Select the correct sequence of activities of activities for creating the Assessment template in Oracle Fusion Sales.

                          A) Enter Assessment Template Details --> Enter Questions & responses--> Configure Ratings --> Edit Questions / Weights --> Configure Score Rating attribute --> Associate Task Templates
                          B) Enter Assessment Template Details --> Configure Ratings --> Enter Questions and Responses --> Associate Task Templates --> Configure Score Rating attributes--> EditQuestions/ Weights
                          C) Edit Questions/Weights --> Enter Assessment Template Details --> Enter Questions & Responses --> Configure Score Rating attributes --> Associate Task Templates --> Configure Ratings
                          D) Edit Questions/ Weights --> Enter Assessment Template Details --> Configure Score Ration attributes --> Enter Questions & Responses --> Associate Task Templates --> Configure Ratings
                          E) Enter Assessment Template Details --> Configure Ratings --> Enter Questions & Responses -> Edit Questions/Weights --> Configure Score Rating attributes --> Associate Task Templates


                          3. Select the module in which the dimension of a sales channel and its types for territory definition maintained.

                          A) Oracle fusion Territory Management
                          B) Oracle Fusion Customer Center application
                          C) Oracle Fusion Sales Quota Management
                          D) Oracle Fusion PartnerManagement
                          E) Oracle Fusion Trading Community


                          4. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

                          A) Identify visible members.
                          B) Lookups
                          C) Enable dimensions and metrics.
                          D) Quota
                          E) Forecast


                          5. Which three tools can be used to define the balanced and effective territories before finalizing the territory structure?

                          A) Territory Team Members
                          B) Graphs
                          C) Metrics
                          D) Proposals
                          E) Dimensions


                          Solutions:

                          Question # 1
                          Answer: D
                          Question # 2
                          Answer: E
                          Question # 3
                          Answer: B
                          Question # 4
                          Answer: A,C,D
                          Question # 5
                          Answer: B,D,E

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