HP HP2-B97 : Selling HP Printing Hardware and Supplies

  • Exam Code: HP2-B97
  • Exam Name: Selling HP Printing Hardware and Supplies
  • Updated: Aug 02, 2026   Q&As: 93 Questions and Answers

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HP HP2-B97 Exam Syllabus Topics:
SectionObjectives
Sales and Solution Recommendation- Recommend appropriate solutions
  • 1. Total cost of ownership discussion
  • 2. Cross-selling and upselling opportunities
  • 3. Hardware and supplies matching
Printing Supplies- Original HP supplies
  • 1. Toner cartridges
  • 2. Media and consumables
  • 3. Ink cartridges
HP Competitive Positioning- Differentiate HP solutions
  • 1. Key product advantages
  • 2. Competitive comparisons
  • 3. Value proposition for customers
HP Printing Portfolio- HP printer families
  • 1. Laser printing solutions
  • 2. Business and enterprise printing products
  • 3. Inkjet printing solutions
Customer Needs Analysis- Identify customer requirements
  • 1. Business printing environments
  • 2. Cost and productivity considerations
  • 3. Volume and workflow assessment

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