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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which tool allows you to check the specifics of the warranty on your customer's purchased hardware?

A) HP Cross Sell Solution
B) HP Sales Central
C) HP Support Center
D) HP Cirrus

2. What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

A) register services
B) receive notifications of your customer's service renewal
C) track registered services
D) place an order to purchase an existing quote
E) offer installment payment terms based on customer requirements

3. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Cross Sell Solution
B) HP Sales Central
C) HP Support Center
D) HP Cirrus

4. What are some of the benefits to customers who take advantage of the Installation Services? (Select two.)

A) provide customers with return packaging in case they decide to exchange products
B) get expert supervision while the IT team installs the new devices to ensure it is done correctly
C) achieve global consistency in the installation and setup of devices
D) get installation training to help the customer stay involved in each step of the process
E) optimize the customer's IT resources with expert deployment

Solutions: