WGU Operations-Management : WGU Operations Management (C215, VDC2)

  • Exam Code: Operations-Management
  • Exam Name: WGU Operations Management (C215, VDC2)
  • Updated: Oct 01, 2026   Q&As: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:
SectionObjectives
Process Design and Analysis- Capacity Planning and Bottlenecks
- Process Mapping and Flow
Project and Operations Scheduling- Project Management Basics
- Scheduling Techniques
Supply Chain and Inventory Management- Supply Chain Design and Logistics
- Inventory Models and Control Systems
- Just-in-Time (JIT) and Lean Operations
Operations Management Foundations- Introduction to Operations and Productivity
- Operations Strategy and Competitiveness
Quality Management- Total Quality Management (TQM)
- Six Sigma and Continuous Improvement
Forecasting and Planning- Aggregate Planning
- Demand Forecasting Methods
WGU Operations Management (C215, VDC2) Sample Questions:
Question #1

Which two statements are true about effective capacity?
Choose 2 answers

  • A. An effective capacity is a permanent measure used to achieve design capacity.
  • B. An effective capacity is a temporary measure used to achieve design capacity.
  • C. An effective capacity is lower than design capacity.
  • D. An effective capacity maintains a minimum output rate under normal conditions.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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Question #2

Which function does marketing play in a just-in-time (JIT) organization?

  • A. JIT marketing focuses on producer-driven quality.
  • B. JIT marketing synchronizes product demand with assembly.
  • C. JIT marketing simplifies inventory flow.
  • D. JIT marketing focuses on customer-driven quality.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?

  • A. SCOR (Supply Chain Operations Reference)
  • B. RFEAU (Reliability Flexibility Expenses and Asset Utilization)
  • C. SCM (Supply Chain Metrics)
  • D. SCAM (Supply Chain Accreditation Model)
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

What is the measure of how much supply chain is owned or operated by the manufacturer?

  • A. Horizontal integration
  • B. Outsource integration
  • C. Vertical integration
  • D. Insource integration
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

What are two ways management can assist employees' focus in a just-in-time (JIT) processing environment?
Choose 2 answers

  • A. Require workers to use free time to do quality control charting
  • B. Develop an incentive system to reward workers for their efforts
  • C. Ensure that workers receive multifunctional training
  • D. Separate the cultures in the organization so there will be no conflicts
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

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