Current PEGAPCSA87V1 Exam Dumps [2023] Complete Pegasystems Exam Smoothly
PEGAPCSA87V1 Premium PDF & Test Engine Files with 251 Questions & Answers
NEW QUESTION # 88
Which requirement is satisfied by configuring a service level agreement?
- A. Requests from customers with elite status go to a dedicated work group,
- B. Users are notified when they receive an assignment.
- C. Transaction dispute cases are considered more urgent than address change cases.
- D. A transaction review is completed within 24 hours.
Answer: D
NEW QUESTION # 89
ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.
Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)
- A. Customers can create only dispute cases, while CSRs can also create fraud report cases.
- B. Mobile app color palette is customized for each subsidiary.
- C. The app customizes currency units and date/time format according to the user's locale.
- D. Mobile apps must support both phones and tablets.
Answer: B,D
NEW QUESTION # 90
A disrupted transaction case records account information using a page property. Account information is recorded at the time the case is created and does not update when the case is further processed. Account information is stored in an external system and accessed by a data page.
How do you configure the account information page?
- A. Select copy from a data page on the page property
- B. Configure the page property to refer to a keyed data page
- C. Select refer to a data page on the page property
- D. Define a reference property that refers to the data page
Answer: A
NEW QUESTION # 91
Identify the two requirements that are satisfied by using a data transform. (Choose two.)
- A. Validate the format of a property value.
- B. Display the same data on multiple user views.
- C. Copy an existing order to a new case.
- D. Convert integer data to text data.
Answer: C,D
NEW QUESTION # 92
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
- A. Add an Item Retention alternate stage and define a process for retention of item.
- B. Add a condition to skip the Item Return stage when a return is not necessary.
- C. Replace the Wait step in the Item Return stage with a Change Stage step.
- D. Add a decision in the Item Return process to change the stage when a return is not necessary.
Answer: B
NEW QUESTION # 93
You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.
Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.
After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
- A. Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after
48 hours. - B. Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.
- C. Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview.
- D. Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.
Answer: D
NEW QUESTION # 94
A life insurance company has satellite offices in various countries. Each satellite office has a work queue.
Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residential address.
Which routing approach supports this requirement?
- A. Route the assignment to a specific underwriter based on business logic.
- B. Route the assignment to the correct work queue by using a reporting structure.
- C. Route the assignment to the correct work queue by using an authority matrix.
- D. Route the assignment to the correct work queue based on business logic.
Answer: D
NEW QUESTION # 95
A flow action calls a pre-processing data transform to initiate values. There are several flow actions available for the assignment. You want to make sure that the values are only initiated once for each flow action. How do you implement a solution?
- A. Add logic to the pre-processing data transform to test if values were already initiated.
- B. Configure the data transform as post-processing instead of pre-processing.
- C. Make sure that the flow action does not have the highest likelihood since it will always be invoked.
- D. Do nothing. The pre-processing data transform is only called once for each assignment.
Answer: D
NEW QUESTION # 96
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates. How do you support this request?
- A. Sort the manager column
- B. Filter the manager column
- C. Group the manager column
- D. Summarize the manager column
Answer: C
NEW QUESTION # 97
. You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number.
Which validation approach restricts entries for the asset ID field to the required format?
- A. Validate rule
- B. Text data type
- C. Min/Max characters
- D. Edit Validate rule
Answer: D
NEW QUESTION # 98
From the left drag each report into the corresponding report type on the right.
Answer:
Explanation:
Explanation
Business Reports: 3,4 Process Reports: 1,2
NEW QUESTION # 99
A form must support accessibility.
How do you enable a user to specify a date?
- A. Use a calendar control that displays an entire year.
- B. Configure a text box to allow date entry.
- C. Use a calendar control that displays an entire month.
- D. Provide separate controls for month, day, and year.
Answer: D
NEW QUESTION # 100
Which statement most accurately describes the use of pega mobile preview?
- A. pega mobile preview simulates user loads to test mobile app performance
- B. pega mobile preview simulates the application user interface for various mobile devices
- C. pega mobile preview models a typical user interaction to scenario test a mobile app
- D. pega mobile preview allows you to run a pega application on a mobile device
Answer: B
NEW QUESTION # 101
Select each description on the left and drag it to the correct property mode on the right.
Answer:
Explanation:
Graphical user interface, text, application, email Description automatically generated
NEW QUESTION # 102
How do you indicate the progress of a case toward resolution?
- A. Apply service levels to the assignment steps.
- B. Design intent-driven user interfaces.
- C. Configure a case notes field to capture progress information.
- D. Update the case status on the appropriate steps.
Answer: D
NEW QUESTION # 103
To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in total liability. How do you enforce these restrictions when requesting an instant loan?
- A. Use Ul controls to validate the entries in the income and liability fields.
- B. Use two Edit Validate rules: one for income and one for liability.
- C. Use a single Validate rule with two conditions: one for income and one for liability.
- D. Use a Validate rule to call two Edit validate rules: one for income and one for liability.
Answer: C
NEW QUESTION # 104
Which business need do you address through delegation?
- A. A care supervisor wants to authorize a second opinion for an insurance claim.
- B. A general manager must approve catering proposals that exceed EUR5000
- C. A risk officer wants to adjust the income threshold for automobile loans.
- D. A service representative must attach the appropriate form when emailing a customer
Answer: C
NEW QUESTION # 105
A Declare expression evaluates a circumstanced decision tree. The decision tree evaluates a property set by a data transform. What two steps do you perform to ensure that the decision tree is configured properly ?
(Choose 2)
- A. Test the declare expression to verify that the rule is configured correctly
- B. Configure a test page with data to satisfy the circumstancing condition
- C. Test the data transform to verity the result is correct
- D. Specify the value of the circumstancing property when prompted in the run rule dialog
Answer: B,D
NEW QUESTION # 106
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
- A. Fax a new insurance claim to the auto repair shop.
- B. Assign a new insurance claim to a case worker to process.
- C. Phone a customer for additional information about the case.
- D. Text the customer with status changes in an insurance claim.
Answer: A,D
NEW QUESTION # 107
A government application provides field placeholder values to help users enter the correct data. The Design Lead has asked you to increase the font size on ail field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
- A. Add a new theme text entry to the application theme
- B. Update the existing Default theme text entry
- C. Upload a new application theme
- D. Run a case type that uses the component and change the font on the view
Answer: D
NEW QUESTION # 108
In a hotel reservation application, a form displays a list of hotels with available rooms based on thecheck-in and check-out dates entered by users. How do you configure the form to refresh the hotel list whenever the check-in or check-out date changes?
- A. Configure action sets on the date fields to refresh the section when the date values change.
- B. Configure edit validates on the date fields to refresh the section when the date values change.
- C. Display the hotel in an embedded section with a visible when condition.
- D. Configure an action set on the hotel list display to refresh the section when the hotel list changes.
Answer: A
NEW QUESTION # 109
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