Pegasystems Lead System Architect (LSA) Pega Architecture Exam 86V2 : PEGAPCLSA86V2

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Pegasystems PEGAPCLSA86V2 Exam Syllabus Topics:

Pegasystems Lead System Architect (LSA) Pega Architecture Exam 86V2 Sample Questions:

1. when a customer submits a credit card dispute, the application connects to an external service to retrieve all transactions made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order. when a case worker reviews the dispute, the application displays the 10 most recent transactions.
if the case worker does not see the disputed transaction in the list, the case worker can search for additional transactions. the case. the case worker can filter search results on transaction date, the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteri a. the case worker cannot paginate through the results.
how do you configure the data page to satisfy all the requirements in the scenario?

A) create a thread-level data page with parameters that uses a connector as it source.
B) create a thread-level data page that uses a report definition as its source.
C) create a node-level data page with parameters that uses a report definition as its source
D) create a node-level data page that uses a connector as its source.

2. You are designing a case life cycle to process fraudulent charge claims. After a list of suspected fraudulent charge is submitted, the case advances to the processing stage. In the first step of theprocess fraud claim process, a seprate child case must be created for each suspected fraudulent charge.
After all necessary fraudulent charge cases are created, the parent cse advance to the next step where the customer is notified that their claims are being processed

choose three actions needed to configure the missing step so that a separate child case is created for each fraudulent charge selected

A) add a create case smart shape to the case life cycle and configure it to be created a case
B) add a create case smart setup to the cse life cycle and configure it to creare child cases
C) configure data propagation to map property value between the parent and clid cases.
D) Add a customer split for each process step to the cse life cycle and configure it ti create child cases.
E) use a page list property to store the fraudulent claim items and identify the number if child cases to create

3. MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

A) Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
B) Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day
C) Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.
D) Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.

4. Select two ways for queuing an item for a queue processor. (Choose Two.)

A) Use Run in Background smart shape
B) Use the Queue-for-processing method
C) Use the Queue for -agent method
D) Use Utility smart shape

5. While configuring GetNextWork, overriding the System Settings rule
GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment urgency.
Which statement accurately depicts the system behavior when the GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?

A) The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.
B) The override causes the application to revisit workbaskets for assignments with lower urgency.
C) The override ignores other criteria in GetNextWork.
D) The override causes a search of only those assignments with the urgency higher than the threshold value.

Solutions: