Salesforce Certified Marketing Cloud Account Engagement Specialist : MC-201

  • Exam Code: Salesforce
  • Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist
  • Updated: Jun 26, 2026
  • Q & A: 306 Questions and Answers

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About Salesforce Certified Marketing Cloud Account Engagement Specialist : Salesforce Exam

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Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

1. What would make the Salesforce connector become unverified?

A) The connector user's Marketing Cloud Account Engagement password was changed
B) The Salesforce account has reached the limit of the number of lead or contact records that could be created
C) The Marketing Cloud Account Engagement account has reached the limit of the number of prospect records that could be created
D) The connector user's Salesforce password was changed


2. A user needs to be able to import and export lists. What user role do you give them?

A) Sales
B) Marketing
C) None of the above
D) Sales Manager


3. A user edits a running and non-repeating engagement studio program by pausing it and adding a new Send Email step at the beginning of the program.
Which prospects will process through the new step once the program is started again?

A) All prospects in the program
B) All prospects on the suppression list
C) All prospects on the recipient list
D) All prospects new to the program


4. What do spam complaints refer to in an email report?

A) The number of prospects who replied to the email to ask to be removed
B) The number of prospects who opted out via the email preference center
C) The number of prospects who marked an email as spam
D) The number of prospects who clicked the unsubscribe link


5. Which action removes the [[crm_deleted]] flag from a prospect record?

A) Undeleting the record in Salesforce
B) Unchecking "CRM Deleted- on the prospect record
C) Re-submitting a form by a prospect
D) Removing the prospect from the Marketing Cloud Account Engagement recycle bin


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: A

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