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SAP Certified Application Associate - SAP Sales Cloud 1811 : C-C4C12-1811
- Exam Code: SAP
- Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
- Updated: Aug 02, 2026
- Q & A: 106 Questions and Answers
About SAP Certified Application Associate - SAP Sales Cloud 1811 : SAP Exam
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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Topic 2: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 3: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 4: User Management | 8%–12% | - Organizational structure - Business user setup - Role and access management |
| Topic 5: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 6: Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| Topic 7: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 8: Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Topic 9: Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
| Topic 10: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Topic 11: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 12: Integration | 8%–12% | - Integration with SAP ERP / CRM - Web services and APIs - Middleware and communication arrangements |
| Topic 13: Product and Pricing | 8%–12% | - Product master data - Price lists and discount determination - Pricing configuration |
| Topic 14: Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Topic 15: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.
A) Blogs
B) Twitter
C) E-mail
D) Facebook
E) Linkedln
2. The Visit Planner Map View and Calender are supported on _____. Choose the correct answer.
A) Only Browser
B) Browser and iPad
3. Which elements can you define during fine tuning? (2 correct answers)
A) Sales territory hierarchy level
B) Account hierarchy
C) Sales Assistant
D) Routing rules
4. Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing? (2 correct answers)
A) Maintain product lists
B) Maintain price lists and discount lists
C) Enable business scoping
D) Maintain payment terms
5. Administration and configuration functionality is available in an HTML5 User Interface. Determine whether this statement is true or false.
A) True
B) False
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: B,C | Question # 5 Answer: A |
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