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SAP Certified - SAP Field Service Management : C_FSM_2601
- Exam Code: SAP
- Exam Name: SAP Certified - SAP Field Service Management
- Updated: Aug 07, 2026
- Q & A: 68 Questions and Answers
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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
SAP Certified - SAP Field Service Management Sample Questions:
1. What is the most common way to create master data in FSM?
Choose the correct answer.
A) Manual creation in the Master Data module
B) By bulk upload with the Data Loader
C) By integration with back-end systems
2. Name a few of the data object types that are commonly covered by standard integration capabilities.
There are four correct answers.
A) Efforts
B) service contract
C) Person reservation
D) Items
E) Business partners
F) Activities
3. How can Master Data be created and maintained in FSM?
There are three correct answers.
A) By bulk upload with the Data Loader
B) By integration with back-end systems
C) Manually in the Master Data module
4. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
A) SAP Marketing Cloud
B) BTP Build Apps
C) SAP LeanIX
D) SAP Signavio
5. Which aspects are included in the core components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A) Expert guidance
B) Customer loyalty programs
C) Standardized framework
D) Integrated toolchain
E) Best marketing practices
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D,E,F | Question # 3 Answer: A,B,C | Question # 4 Answer: B,C,D | Question # 5 Answer: A,C,D |
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